Meet The GEM Disaster Recovery Team

Dedicated Restoration Built on Local Values

We built our restoration company on a commitment to supporting people during difficult moments. When homes or businesses face damage from water, fire, mold, or hazardous materials, our customers deserve a team they can trust to respond quickly, communicate clearly, and restore their property with reliable workmanship. That mission has guided us from the beginning.

GEM Disaster Recovery combines over 20 years of hands-on restoration experience with the values of a family-owned, locally operated business. Before becoming a restoration provider in El Paso, TX, we spent years responding to emergencies, learning industry standards, and understanding what customers need most during stressful events.

Today, we continue that journey with a focus on service that is dependable, approachable, and built around real support for the communities we serve.

Led by Gene Garcia, we stand apart because we are not directed by a corporation and do not follow rigid policies that limit customer care. Instead, we adapt to each situation and provide solutions that match the needs of homeowners and businesses.

Our technicians are licensed, insured, bonded, and IICRC certified, bringing industry training together with a personal approach. This combination helps us guide customers from the first emergency call through mitigation, cleanup, and full restoration.

Our commitment to the community shows in how we communicate, how we manage each project, and how we maintain long-term relationships with customers who rely on us during challenging situations. Whether assisting a family recovering from a fire or helping a commercial property address major water damage, we treat every project with the same level of attention and respect.